Customer complaints data

Aviva try to resolve complaints as quickly and fairly as possible. If we can’t deal with your complaint promptly, we’ll send you a letter to acknowledge it and give you regular updates until it’s resolved.

For more information on how to register a complaint, please contact us.

On 17th February 2025, we rebranded to Aviva Protection UK Limited. Some historic documents on this page refer to us under our former name, AIG Life Limited.